Wholesale Terms and Conditions

  1. Minimum Order Value

 

For first time customers of Big J’s Garage Wholesale the minimum order value is $300. Orders will not ship until you have a combined order value of $300 in stock.

 

  1. How to place order

 

  • You must be a registered user to view this site. If you have not yet registered please go to https://bigjsgarage.com/pages/wholesale-application and fill out the application. Once approved you will receive login info for the wholesale site.
  • Once approved, login to your wholesale account at https://account.bigjsgarage.com.
  • Submit your order via our wholesale site.
  • Once your order is submitted it will be reviewed within 24 business hours.
  • Once your order is approved it will be invoiced upon fulfillment.
  • Once invoice is approved fulfillment will begin and once your order is ready to ship all charges along with shipping will be sent for final approval and payment.

 

  1. MSRP

 

Products or goods purchased from Big J’s Garage shall only be sold at the manufacturer’s suggested retail price (MSRP).

 

  1. Wholesale Pricing

All prices are listed in US dollars. Prices are subject to change.

 

  1. Returns/Cancelations

 

Returns must be made in writing directly to Head Office within 7 days of delivery date quoting invoice number and reasons. No returns are acceptable without Big J’s Garage prior approval and delivery instructions for transport. Shipping will be charged.

For any goods returned as ‘unsuitable’ there is a re-stocking charge of 15% plus shipping chargeable to customer

Please email us with details of the product prior to returning it.

All order cancelations are subject to a 15% re-stocking fee.

 

  1. Payments

 

Big J’s Garage accepts credit card (MasterCard, Visa, Discover, and American Express) and EFT payments.

All credit card payments currently do not incur a merchant fee.

If paying via EFT, please email us remittance notice as proof of payment.

 

Checks returned due to insufficient funds could be considered fraud and subject the check writer to prosecution and fines. However, we understand that usually there is no criminal intent and, in these circumstances, we will only charge the customer a reimbursement for bank fees and other incurred costs.

 

  1. Shipping

 

Shipping is not included in the cost of goods. On all orders freight will be charged on each invoice at cost via UPS or FedEx or Freight depending on size and cost. Our dealer pricing is passed on directly to our customers.

 

  1. Damages and Defects

Please inspect all shipments immediately upon arrival. Please contact Big J’s Garage at bigj@bigjsgarage.com within 5 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.

 

  1. Delivery Window 

 

Please allow at least 10-14 days from the time of your order for completion of items. Larger orders may require more time; please contact me for information about availability.

  1. Backorders

Out of stock goods will be back-ordered and shown on your invoice. If back-ordered goods are in stock at the time of your next order they will be added to your order without duplication. Outstanding back-orders will be shown on each invoice.

 

  1. Shipping International Orders

All international orders are subject to the same shipping terms as domestic orders.